Account

Do I need a Premium plan to add team members?

Yes, you need an active Premium plan to add team members to your account. Follow these steps and requirements: 1: Premium Plan Required The root/admin user…

What is Team Management and how does it work?

Team Management is a collaboration feature that allows you to invite other users to work on your account while keeping full administrative control. It is…

What does “Queued Plans” mean on the dashboard?

Queued Plans shows the number of subscription plans you have purchased that will start after your current plan ends. Follow these details to understand what…

How to unblock a user from the Connections section?

You can easily unblock a user to restore your ability to interact with them on the platform. Follow these steps: 1: Go to Connections Navigate to…

How to block a user from the Connections section?

You can easily block a user to restrict them from interacting with you on the platform. This action is performed directly from your connections list.…

How to unblock a user from chat?

You can easily restore communication with a previously blocked user by removing their block status. This action will allow them to send you messages again.…

How to block a user from chat?

You can easily block a user from chat to manage your communication preferences and maintain a safe environment. This action prevents them from sending you…

How can I report a user?

If you encounter a user who is violating platform guidelines or behaving inappropriately, you can submit a report directly from their profile. Our moderation team…

How to contact a user from the Connections page?

You can easily contact any user directly from your Connections list. This allows you to communicate seamlessly without leaving the platform. Follow these steps: 1: Go…

How can I use Trust Score when choosing an exchange partner?

You can use the Trust Score to make better decisions when selecting an exchange partner by considering the following points: 1: Compare Trust Scores Look at…